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Mon-Thu: 08:30-17:00 | Fri: 08:30-16:30
In this article
Introduction
At MOT Juice, we understand that accessibility to customer support is crucial to our users. We aim to provide assistance during hours that cater to a wide range of needs. In this article, we will detail the customer support hours of operation for MOT Juice to ensure you know when to reach out for help or assistance.Regular customer support hours
Our regular customer support hours are as follows:Monday-Thursday: 08:30 – 17:00
Friday: 08:30 – 16:30
During these hours, our dedicated customer support team is available to assist you with a wide range of inquiries, including technical support, account management, and general questions about our services.
Emergency technical support
We recognise that certain situations may require immediate attention, particularly in the context of MOT Juice system accessibility. For urgent matters outside our regular and extended support hours, we offer emergency technical support services.Please note that emergency technical support is reserved for critical issues related to the MOT Juice platform accessibility.
To reach our emergency technical support team, you can email our dedicated team at:
tech-support@motjuice.co.uk
Please use this email address responsibly, reserving it for true system accessibility emergencies, as it ensures that our team can provide assistance when it’s needed most.
Bank holidays and exceptions
MOT Juice’s customer support is dedicated to providing help throughout the year. However, it’s essential to be aware of any potential exceptions due to bank holidays or special circumstances. During bank holidays, our support hours may be adjusted, and emergency support services will still be available for critical situations.We recommend checking our website or contacting our regular support team ahead of time if you have concerns about support availability during specific periods.
Contacting MOT Juice customer support
Regardless of the time, you can always contact our support team through the following channels:- Email support: support@motjuice.co.uk
- Phone support: (+44) 01293 911 120